PROPERTY MANAGEMENT SERVICES
Bel Urban Property is a boutique agency that offers a personalised property management service committed to providing strong landlord and tenant relationships. Our dedication, ability to understand client's expectations, a high degree of personalised service, transparency and effective communication are the integral foundations to every aspect of what we do. We maintain your property with care and attention and treat it like our own. The core of our business is people.
INSPECTION REPORTS
- Detailed preparation of the inspection report.
- Routine Inspections will be conducted every three months.
- Detailed report on the condition of your property both internally and externally supported by photos.
- Comprehensive vacate inspections, where the condition of the property is compared in detail with the entry inspection report.
LEASING
- Prospective tenants are personally interviewed.
- Rental, Business & Personal references checked.
- Applications received on your property will be referred to you for your decision.
- Upon your approval, the successful applicant will be expected to secure the property (by way of payment of 2 weeks rent within 24 hours of being approved).
- We prepare all documentation. All requirements & obligations of the tenant are clearly explained at the sign-up meeting. Tenants are required to individually initial the clauses, ensuring they have read and understand their obligations.
LEASE RENEWALS
- We will review your tenancy agreements 8 weeks prior to its expiration.
- We will advise you regarding the current market conditions and comparable property rentals and take your instructions on how to proceed.
- Your tenant will be offered a further fixed term lease, or the tenancy will cease dependant on the instructions you provide.
RENT COLLECTION
- Tenants are expected to pay rent in full on or before their due date via electronic transfer.
- Tenants who have not paid within 3 – 14 days of their due date are sent reminders via email / sms and followed up with phone calls.
- Tenants who ignore these reminders and have not paid within 14 days of their due date will be issued a Termination Notice.
- Application will be made to the Tribunal for a hearing at the same time to minimize further financial loss.
RENT PAYMENT AND ACCOUNTING
- Electronic funds transfer direct into any nominated account at the end of every month.
- You will receive a comprehensive monthly statement itemising all income and expenditure via email.
- You can authorise us to make payments on your behalf, for example Council rates, Water rates, all tradesman invoices for work carried out.
- At the end of each financial year you will receive a detailed Income and Expenditure Report for your property.
MAINTENANCE
- We will only proceed with repairs to your property with your consent.
- Once your consent has been gained, fully qualified tradespeople will be contacted to carry out the repairs.
- In urgent cases, repairs may be required, if we are unable to contact you, we will organise the repairs needed to your property to minimise any further damage.
